Support/For Businesses/Payments & Payouts

Payments & Payouts

Understanding how money flows through BookOrielle, what fees apply, and when you get paid.

BookOrielle uses a 3-stream pricing model. Every booking involves three separate financial streams:

1. Booking fee

A flat fee charged to the customer at checkout (default $2.50). This fee goes to BookOrielle. The customer sees it as a separate line item during payment.

2. Platform commission

A percentage of the service price deducted from your payout. The rate depends on your plan: 5% on Free, 4.8% on Gold. Enterprise businesses can negotiate custom rates.

3. Stripe processing

Standard Stripe fees of 2.9% + $0.30 per transaction. This is handled by Stripe automatically and is invisible to both you and the customer.

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